If you plan to use both services, please start with the PayIn application below. When you move on to the PayOut application, you won't have to re-enter information that is the same.

PayIn Application

For Processing Customer Payments

To process credit card sales from your customers through ConnexPay, please complete this application with supporting documents.

Have the information below ready as you start the application

Start PayIn Application

Information You Will Need ↓

United States

👤 Personal Information Details
🪪 Driver's License or Passport
✉️ Address Verification Document
These will be required for each:
  • Beneficiary Owner with more than 25% ownership
  • Corporate Owner (Parent Company) with more than 25% ownership
  • Corporate Shareholder with more than 25% ownership of parent company.
  • Controlling Authority (may be same as a Beneficiary Owner)
📄 Business Information & Documents
  • Legal detail and structure
  • Financials - previous 2 years (The Income Statement and Balance Sheet for the prior two fiscal years)
  • P&L - current year
  • Balance Sheet - current year
  • Merchant processing statements - 2 months (Clear indication of sales, returns, and dsiputes)
  • PCI SAQ (Customer must be PCI certified within 30 days of onboarding)
  • Website (with security certificate, cancellation policy, refund policy, and contact information)

UK and Europe

You will need all of the information listed above PLUS:
  • Authorized Signatories
  • Directors
  • Completion of Travel Questionnaire (if applicable)
  • Merchant processing statements - 6 months (including chargebacks)

    PayOut Application

    For Issuing Virtual Cards

    To issue supplier payments using virtual cards, please complete this application with supporting documents.

    Have the information below ready as you start the application

    Start PayOut Application

    Information You Will Need ↓

    United States & Canada

    👤 Personal Information Details
    🪪 Driver's License or Passport
    ✉️ Address Verification Document
    These will be required for each:
    • Beneficiary Owners with more than 25% ownership
    • Corporate Owner (Parent Company) with more than 25% ownership
    • Corporate Shareholders with more than 25% ownership of parent company.
    • Controlling Authority (may be same as a Beneficiary Owner)
    📄 Business Information & Documents
    • Legal detail and structure
    • Bank Statement - from within last 90 days
    • If using an International bank account, 3 sample invoices or contracts supporting the stated nature of business is required

    UK and Europe

    You will need all of the personal information and ID requirements listed above PLUS:
    • Authorized Signatories
    • Directors
    You will need all of the business information listed above PLUS:
    • Completion of Travel Questionnaire (if applicable)